Information Collection and Use
Stringbeans collects personally identifiable information when you contact us (name, phone, email) or when you purchase from us. We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your purchase, e.g. to ship an order and process your payment. We use an outside shipping company to ship orders, and a credit card processing company (Square and/or PayPal) to bill users for goods. Square and PayPal will retain your payment information.
Stringbeans uses information for two general purposes:
- To fulfill your requests for certain products and services.
- To contact you about specials and new products.
POLICIES
Shipping Policy:
- Coffee will ship shortly after it’s been roasted, usually within 24 – 72 hours of roasting the coffee. Please allow 4 to 7 working days, holidays and weekends are excluded, for delivery.
- Shipping is limited to the United States only.
Shipping Rates:
- Click on the link to get an estimate of these rates. Shipping rates are based on several factors, weight, dimensions of package and zip codes. These rates are here as a guide and estimate only. We reserve the right to modify the charges based on the factors and rate modifications by the shipping companies. Extra charges could be fuel rate surcharges, oversized package and residential charges.
100% Satisfaction Guarantee:
- We guarantee the products you purchase to be free from defects and in new condition.
Return Policy:
- Coffee will be freshly roasted for you and returns will not be accepted. Non-coffee items can be returned in new, unused condition. Shipping rates are non-refundable.
Cancel Coffee Subscriptions:
- You can cancel your Coffee Subscription service anytime via your PayPal account/login
Website Content:
- We do believe the content of our website to be correct. We assume no liability for any errors in listings, specifications, part numbers, prices or applications.
- We reserve the right to change specifications, product descriptions, pricing and applications at any time without further obligation. The manufacturers may and do change products and pricing without notice.
- Reproduction of any material from our web site is forbidden without our written permission.
Stringbean Coffee Company and logo are registered trademarks of Stringbeans, LLC.